Frequently asked question – Direct2Villa

Frequently asked question

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How do we find the way to the Villa from the nice airport?
Our website has instructions on the best route to and from the villa.Just click on ‘location’ and select what you need. It makes sense to print out the instructions before you travel and to bring several copies with you for visitors and late arrivals.
If you get confused en route to the villa for the first time, however, please find a road junction or something else that establishes clearly where you are. Then telephone our housekeeper and state your location to enable her to guide you the rest of the way. It is a simple route and easy to follow.
How can we make sure that the housekeeper will be at the Villa on our arrival?
Please telephone our representative as soon as you collect your hire car (or if you are travelling in your own car, two junctions before you leave the autoroute A8) so that the housekeeper will have plenty of time to meet you upon your arrival at the property and complete the check-in procedure.
What is the check in and check out procedure?
The housekeeper will show you around the villa and draw your attention to important matters than could affect your enjoyment of the property and otherwise cause you additional expense. These include garbage disposal, thermostats that the toilets accept only human waste and toilet paper – avoid at all times putting anything else down the toilet that may block the septic tank, which costs at least 500 Euros to put right. She will also remind you of the importance of keeping the premises secure by closing the entrance gates each time you enter or leave the property, setting the alarms and locking doors and windows. Your attention will be drawn to the need to keep a careful watch on children in or near the swimming pool, notwithstanding that a security fence is in place. The housekeeper holds a cheque made out in your name for the amount of your security deposit, which she will hand to you on your final departure if the villa is left in good order.
Will there be any additional cost while renting the Villa?
The housekeeper will show you around the villa and draw your attention to important matters than could affect your enjoyment of the property and otherwise cause you additional expense. These include garbage disposal, thermostats that the toilets accept only human waste and toilet paper – avoid at all times putting anything else down the toilet that may block the septic tank, which costs at least 500 Euros to put right. She will also remind you of the importance of keeping the premises secure by closing the entrance gates each time you enter or leave the property, setting the alarms and locking doors and windows. Your attention will be drawn to the need to keep a careful watch on children in or near the swimming pool, notwithstanding that a security fence is in place. The housekeeper holds a cheque made out in your name for the amount of your security deposit, which she will hand to you on your final departure if the villa is left in good order.
Do you have TV, DVD and stereo players?
UK sky satellite programmes are available at the villa, as well as a stereo channel and a DVD player. Some DVDs are left at the villa but it is recommended that your bring your own to satisfy your needs.
Is there a telephone line and internet services?
The villa is equipped with telephone and an ADSL line for the internet. Please ask our representative to explain the internet and telephone service. By using the internet, phone calls other than to mobiles are free.
Who do we call in case of emergencies?
On our website you will find useful information regarding medical and other emergencies. A copy is supplied at the villa but please print out a copy before you travel and keep it in your car. If you have a serious problem that you cannot resolve, please telephone the housekeeper. If she has to visit the villa, her time is not covered by the rental. The charge will be 15 Euros per hour, which is payable direct to her at the end of her visit.
Who maintains the garden and the swimming pool?
The garden and swimming pool are maintained by persons who visit regularly. However, we find that some of our guests help by watering the potted plants and younger trees, especially in the dry season
What are the sleeping facilities in the Villa?
Upper level (rented with first floor)
Bedroom One – double bed
Bedroom Two – twin beds
Bedroom Three- twinbeds
First floor
Bedroom Four—- double bed
Bedroom Five—- Twin beds
Lounge has sufficient space for an inflatable single bed.
Ground floor
Bedroom Six — Twin beds with en suite shower room
Bedroom Seven— Twin beds with en suite shower room
Bedroom Eight— Double bed with extra room for a spare single bed or a cot.
Are there any walking routes in the areas?
The woods are two minutes’ walk from the house and the entire area has 60 designated walks (described in a booklet placed in the villa). More information att the tourist offices in Valbonne and Roquefort- les-Pins village.
Directions to the local shops?
The shops are 1.5km from the villa and some visitors enjoy the walk. By car, return to the last roundabout described in the directions and take the second exit. Park your car just before the roundabout with fountains.Super market Inter Marche,Banks,Cafes etc are all located there.
When do we put the rubbish out for collection.
Please follow the notice for collection.
France the yellow bin cover is for plastic and paper and cardboard only which is to be placed out on Tuesday night for collection on Wednesdays.

Large Mauve coloured bin is for general rubbish, food waste but no bottles or other glass please.Generally collected on Fridays morning

Bottle collection is in the small green bin marked with glass and bottles only.The collection dates are fortnightly shown on the notice board.

Please ensure that the bins are placed outside the automatic gate for collection on appropriate days.

If this is not done we will have to charge 50 euros for special collection as hygienically it is unacceptable for the next guests.

Thank for corporation.

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